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FAQs

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Delivery Information

When will my order be dispatched and what are my delivery options?  We aim to dispatch everything the same day you place your order. There...

Terms & Conditions

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. TERMS OF WEBSITE USE This page (together with the documents referred to...

Returns/Refunds Policy

Changing Or Cancelling Orders Any items that are due to be dispatched that day would need a phonecall before 1pm to cancel or amend any...

Can I Change My Delivery Address?

A: As soon as you have submitted your order, the delivery address is verified. To help prevent fraud, we cannot change the delivery address after...

Can I Change My Order?

A: Before placing your order, please make sure you have included everything you need as it is difficult to make any changes once the order has been...

Do You Offer a Next Day Delivery Service?

A: Yes, we currently offer a choice of next day delivery services to UK mainland addresses. You will be given all your options when you checkout. ...

Can I Track My Order?

A: Yes. We input your contact details with DPD for every delivery. Once the products have been collected you will be contact by DPD directly...

I Live Nearby, Can I Collect My Order Instead?

A: Yep. Just select 'Instore Collection' for the delivery option on checkout. If you can let us now in the notes section when we can expect...

I Live Outside the UK, Do You Deliver Overseas?

A: You can purchase goods from us if you are overseas, but we ask you to organise your own carriage. We will give you the size...